The
Changing Face of Leadership
by Shirley Ryan
We all have some
kind of leadership responsibility from time to time, whether you have
a role as a leader in a large company, on a sports team, in your family,
community, or simply leading yourself. Therefore, it is prudent
to keep up with how our institutions are changing. With many
companies closing their doors today, good management and leadership
are more important than ever.
The act of leading
people and organizations has evolved over the past 150 years or so,
although the practices of 150 years are still relevant today. One of
our first great leaders, President Abraham Lincoln, Attorney, and humanitarian
was a master of human relations and demonstrated expansive skill at
working with and through people to get the job done. He knew intuitively
that openness and honesty was a tool and he used it well to lead others.
Lincoln was
an artful leader who challenged his people through persuasion and influence,
at all cost avoiding grievances and litigation. He was direct, open,
and supportive and used an early form of coaching, managing people
through the well-chosen story. He got the best from others simply
by encouraging them to think out of the box as he developed a strong
set of shared values. He was dedicated to helping others to climb
the ladder of success through patience, trust and respect. In this
way, he shaped and lead his teams. His character and integrity
was a model that his people looked to for guidance and he is still
admired today.
Over the years we
have tried to maintain the philosophy created within our history. We
moved into the Industrial Age with systematic attention to detail. We
worked through management cycles of planning, organizing, directing
and controlling to accomplish work through the efforts of others, and
we prospered.
As time moved on,
leadership began to take on a broader concept and process than the
activity of management. Leadership became a process that ordinary managers
used to bring forth the best in themselves and others.
The domain of a
leader became the future, and the leader’s unique legacy became
the creation of valued institutions that survived over time. A leader
set the tone for how policy would be followed and through tone, whether
or not organizational, social and cultural development was successful.
In The Leadership Challenge, James M. Kouzes and Barry Z.
Posner points out that there are five skills that a leader must develop
to lead effectively.
The skill to:
- Challenge the process
- Inspire a shared vision
- Enable others to act
- Model the way
- Encourage the heart
They encourage giving power away to strengthen others.
- Give people important work to do
on critical issues
- Give people discretion and autonomy
over their tasks and resources
- Give visibility to
others and provide recognition for their efforts
- Build relationships for others,
connecting them with powerful people and finding them sponsors and
mentoring
Leadership primped
in the clothes of the charismatic, developed its’ role as a separate
entity from the ranks of the management establishment. The charismatic
leaders distinguished themselves as those that “do the right
thing, while managers do things right.” They became stewards
of the “learning organization,” heavily invested in the
systemic view of management as a process.
In today’s
global economy, leadership has taken another turn on the road of the
business paradigm. We are told that leadership that worked for
the Industrial and Information Age will not work in these times, the
Age of Ideation, whose focus is on people, culture and different ways
of generating new sources of gain.
We now refer to “spiritual
leadership,” and “values management.” We see the
organization as having soul or a lack of one. In Spiritual
Leadership, Richard Bellingham and Julie Meek, explore the mechanisms
that create an environment whereby organizations evolve and change
the way in which they do business. They will either keep up with
changing times through an evolutionary process or go by way of the
dinosaur. The authors declare there is a difference between these
styles of leadership. The distinctions are reflected in the
term’s sole leadership and soul leadership.
Sole leadership
is characterized by independence, competitiveness, authoritarianism,
and obedience.
Soul leadership means building
healthy communities that are simultaneously committed to both people and
profits. Soul leadership concerns itself with ethics as well as earnings;
it invites criticism as well as celebration. Soul leadership embraces the
values of respect, involvement, support, development, innovation, flexibility,
and empowerment.
Soul leadership will be noted
by its emphasis on interdependence, creativity, collaboration, and community
development.
Sole leadership was good in
an independent and competitive world, producing unprecedented results in
the last millennium. However, leadership in the future will require
a new style. Leaders cannot just go it alone and expect to succeed. A critical
mass of committed and capable people is required for success. In a global,
interdependent and collaborative world, organizations need soul leadership
to continue the momentum that was established during the last decade of
the century.
In the past we organized
our systems by the Management by Objectives method creating direction
through structures such as vision, mission, goals and objectives and
this worked well. Systems such as these are still valuable business
planning techniques. However, we have become far too rigid in
interpreting these structures and plans to live in the real world of
today.
Over the years we
have dogmatically, viewed things in the same traditional way. This
can be a helpful way of controlling the spiraling changes that keep
us in constant flux. Foreword thinking leaders of today
are caught at various stages of cultural development, from the Industrial
Age to the Information Age, just looking for the next strategic move
in the process. Like chess pieces, we move our lives around,
planning strategically from what we see available at any given moment,
hoping we get it right with the information we can visibly see. With
that thought in mind, I am going to ask you to suspend judgement for
a time to look at your world differently.
We all know that
visioning and regulating attitude help us to move forward. I
would even suspect that most of us are from Missouri and we need to
see things to believe it. In life and even in our management
structures, we vision a process and this vision controls our perception
of what is, and that is what creates our reality.
What I am asking
you to do is to turn how you see things around. To look for what
is right in the world, even in your management structures, that is,
to believe it before you can see it. I am not suggesting
ignoring clues like it is raining outside and not take an umbrella—that
is good planning and planning is important to solid management practices.
What I suggest is that we are a slave to these structures, and there
are many ways we keep ourselves, our systems and our families stuck.
We go to meetings that we need not be in because it is expected. We
make decisions with the group when we see an obvious disaster ahead. We
think a lot, but not in ways that use all of our self to make
decisions about our thinking.
Truly having the
soul of leadership, an individual, company or agency has acquired a
spirit of community that steps past the judgement of facts. So, what
does that mean? When we say “step past the judgement of facts,” we
mean to suspend judgement and look with something other than the intellect.
Look with the whole of your mind, body and spirit to see past what
is happening to find what is right or what can be useful about what
is happening. Then, celebrate what is right with your world.
In management circles,
especially when dealing with financial matters, we plan our budgets
and for contingencies, setting out a net of safety for every eventuality. So
much so that we predict conclusions so well, we actually create our
situation. We see this clearly with the media. The media
tells us how to think, what is working and what is not working in the
world of commerce. One word from the right media placed consultant
sends us scurrying around changing our financial plans, creating new
directions, and if we are not careful, financial slumps and even recessions.
In our work world, we also create elaborate management plans and visions
only to get stuck in the dogma of the time, electing to believe what
we see and hear rather than what we know to be our innate ability to
make things work out. So, how do we break this cycle?
The cycle is an
intellectual paradigm that the world is based on fear and scarcity
of resources. Choose to see the possibilities, since perception controls
reality, then the door to the possible will open. This requires opening
the self to see differently and withhold judgement about what
is happening until there is real clarity about the situation. Somewhere
inside a small voice is saying, sounds true, but…?
Let’s look
at an illustration of this concept. Dewitt Jones, a world-renowned
photographer with National Geographic, tells this story in
the video “Celebrate
What is Right About the World,” which I will paraphrase here.
He
tells about his job, which is to travel and look for interesting shots
of people and places all over the world. Well, one day he came to a
glorious field of dandelions. He started to take a picture of this
field, but ended up waiting until the next day and as these things
go, the next week. When he came back for the shot all he saw was a
huge field of puffballs, you know the fuzzy things that dandelion weeds
turn into when they are through blooming, and gardeners hate?
He
was devastated. His great opportunity was gone, and the chance of a
prize winning shot vanished with the proverbial “puff.” He
was so disappointed that he almost left without taking any pictures
at all, but then he started to study the field and took a variety of
shots from all sorts of angles from an instinctual place inside.
Well,
when he developed the pictures he was stunned at the beauty of one
of them. It is hard to describe here, but the one shot was overwhelmingly
beautiful and was the one for which he won a special photographic prize.
Picture this: darkness surrounding the bulk of the shot, looking up
through the puffball, into a stream of sunlight—just breathtakingly
beautiful.
But,
he never would have gotten this picture, had he seen it with photographer’s
eyes, he may have missed the shot entirely. There he looked at
things a different way, with a spirit that is indefinable. Even
he did not know where it would take him. He explains that this
experience and others since then, has helped him to adjust his thinking
about his work, and he now tries to look without judgement at what
is ahead.
In the world of
business, community or family, we don’t have to have an epiphany
to start looking at how we work differently. We can start by
celebrating what is and the beginning of that is to see the
best in people and trust them enough to let their best shine through.
Sometimes that requires supporting, guiding and helping them to be
successful. We all have a light inside of us and we can let it out
for all to see—just watch someone truly smile. The whole concept
helps us to accept and be the author of change, to be energized by
it for the good of our future, our personal and work life.
Shirley
Ryan was led to create the book Searching for
the Waters of Antiquity a meditation tool, and a unique
integration of her extensive career experience and her skills
of painting and meditation. She is also the founder and president
of Working Together, a business specializing in managing life’s
changes in Mind, Body & Spirit through the coaching process. She
has worked as a professional life coach since 1994.